Refund policy

Thank you for shopping with us. We want you to love your order, but due to the nature of cosmetic products, we have a few important return guidelines.

Returns & Exchanges

For hygiene and safety reasons, we do not offer returns or exchanges.

Unless your item arrives:

  • Damaged
  • Incorrect
  • Missing from your order

please contact us via email within 3 days of delivery with your order number and clear photos of the issue. We’ll work quickly to resolve it where appropriate.

Approved refunds will be processed back to your original payment method within 5–10 business days after approval.

Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

For any issues with your order, please contact us at:

Email: mc.cosmetics27@gmail.com
Business Name: Mc Cosmetics

We appreciate your support and understanding.